What is your AI agent
really costing you?

Two ways to put a number on it: what failed sessions cost you each month, and
what building agent analytics in-house would cost instead. Put your own numbers in.

Mountain landscape at dusk
%
$
$

Cost of failure, per year

$191,364

$15,947 a month, across 3,700 failed sessions

Compute burned

$1,147

on sessions that failed

Human handling

$14,800

picking up the failures

Cost per resolved

$2.84

total spend ÷ sessions that worked

Worth fixing

$51,720 a year

Ten points of resolution, from 63% to 73%, takes cost per resolved session to $1.90.

%
$
$

Cost of failure, per year

$191,364

$15,947 a month, across 3,700 failed sessions

Compute burned

$1,147

on sessions that failed

Human handling

$14,800

picking up the failures

Cost per resolved

$2.84

total spend ÷ sessions that worked

Worth fixing

$51,720 a year

Ten points of resolution, from 63% to 73%, takes cost per resolved session to $1.90.

%
$
$

Cost of failure, per year

$191,364

$15,947 a month, across 3,700 failed sessions

Compute burned

$1,147

on sessions that failed

Human handling

$14,800

picking up the failures

Cost per resolved

$2.84

total spend ÷ sessions that worked

Worth fixing

$51,720 a year

Ten points of resolution, from 63% to 73%, takes cost per resolved session to $1.90.

Where the number comes from

Where the number comes from

Most teams price agent failure on one side only, counting the human cost and forgetting that the
failed session also burned compute before it got there. Both belong in the total.

Most teams price agent failure on one side only, counting the human cost and forgetting that the failed session also burned compute before it got there. Both belong in the total.

Most teams price agent failure on one side only, counting the human cost and forgetting that the failed session also burned compute before it got there. Both belong in the total.

The compute you spent getting it wrong

Failed sessions are often longer than successful ones, because the user keeps trying.

Successful session

Failed session: the user keeps trying

The person who picks it up

Your fully loaded cost per handled contact, applied to every session the agent could not finish.

Cost per handled contact

Every session left unfinished

Both belong in the total

Compute

The person who picks it up

Left out of the calculator

Two things this calculator leaves out, both of which make the real figure higher.

Repeat contacts

A user comes back the next day and gets counted as a fresh session.

Churn

They do not come back at all.

The number is the easy part

The number is the easy part

Knowing failures cost you six figures a year does not tell you which failures, or what to do about them.
That takes reading the conversations.

Most teams price agent failure on one side only, counting the human cost and forgetting that the failed session also burned compute before it got there. Both belong in the total.

Most teams price agent failure on one side only, counting the human cost and forgetting that the failed session also burned compute before it got there. Both belong in the total.

VoxMith

1

Analyses every session your agent runs

2

Groups the failures by cause

3

Ranks them by exactly this arithmetic

Sends the fix as

Pull request

Jira or Linear ticket

Downloadable skill

PR-ready code

Find which failures cost you the most

Then get the fix, with the evidence attached.

Find which failures cost you the most

Then get the fix, with the evidence attached.

Find which failures cost you the most

Then get the fix, with the evidence attached.